Privacy Policy

Last updated: 22/11/2024

At MyURP, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

1. Who We Are

MyURP Limited ("we", "us", or "our") is a company registered in the United Kingdom with company number 12301786 and registered office at Wilmslow, Cheshire. We are the data controller responsible for your personal data processed via this website.

2. How We Collect Your Personal Data

We may collect and process the following personal data about you:

Information You Provide Voluntarily:
- Contact Information: When you fill out our contact form or communicate with us by email or phone, you may provide your name, email address, phone number, and any other information you choose to share.
Information Collected Automatically:
- Usage Data: We collect information about how you use our website, such as your IP address, browser type, pages viewed, and the date and time of your visit.
- Cookies: We use first-party cookies to enhance website functionality and user experience. No third-party cookies are used.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds under the UK General Data Protection Regulation (UK GDPR):

Consent (Article 6(1)(a)): By providing your personal information through our contact form, you consent to us processing your data to respond to your inquiries.
Legitimate Interests (Article 6(1)(f)): We process certain data to improve our website's functionality and ensure its security.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To Respond to Your Inquiries: To address any questions or requests you submit through our contact form.
To Improve Our Website: To analyze usage patterns and enhance the content and functionality of our website.
To Ensure Security: To monitor and maintain the security of our website and systems.

5. Cookies

Cookies are small files placed on your device to help us provide a better user experience.

First-Party Cookies: Used to remember your preferences and provide essential website functionality.
No Third-Party Cookies: We do not use cookies set by external advertisers or analytics providers.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your data in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements.
Legal Obligations: If required by law or in response to valid requests by public authorities.

7. International Data Transfers

Your personal data is processed within the United Kingdom. We do not transfer your personal data outside the UK or the European Economic Area (EEA). If future data transfers occur, we will ensure appropriate safeguards are in place as required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Encryption: Data transmitted between your browser and our servers is secured using SSL/TLS encryption.
Access Controls: Access to personal data is limited to authorized personnel who are required to keep the information confidential.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Contact Information: Retained for up to 6 years to assist with ongoing communications.
Usage Data: Retained for 4 years for analytical purposes.

10. Your Rights Under UK Data Protection Law

Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request limitations on how we process your data.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

If you have a query relating to your data, please contact us at noreply@myurp.com .

11. Complaints

If you have concerns about any of our products or services, view our visit our Complaints Page for guidance on how to proceed. You can find detailed information about our complaints process in our Complaints Policy.

12. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies independently.

13. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to request deletion.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. This page was last updated on 22/11/2024. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: noreply@myurp.com
Address: Ashford Road, Wilmslow, Cheshire, SK91QE
Telephone: (+44)162 5562472

We are dedicated to maintaining transparency and upholding the highest standards of data privacy and security. Your trust is important to us, and we are committed to safeguarding your personal information.